| Peer-Reviewed

Crisis on Human Resources: Airline Companies in Thailand

Received: 23 January 2021    Accepted: 9 February 2021    Published: 8 May 2021
Views:       Downloads:
Abstract

A year has gone by and the COVID pandemic is still affecting many industries, with thousands of people getting laid off from work due to lockdowns all across the world. The Airline Industry in Thailand is no different. With many budget airlines closing down permanently and big players in the industry such as Thai airways, filing for bankruptcy just to stay alive. Although the current situation has improved since the beginning of the year, the industry still faces many problems in terms of Human Resources. With the gradual lift of travel restrictions, the industry is slowly trying to bounce back but recovering what the industry lost will be a very slow process in the current situation. Unlike other industries, work from home is not an option in the airline industry, as the industry depends on employees to be physically present, it is evident that safety protocols need to be heavily implemented for the well-being of their employee and their customers. To foresee the possible changes in the industry in regard to Human Resources, the author focus on five main aspects of Human Resource Management: Recruitment, Training, Motivation, Healthy Environment, and Retainment of Employment. In each part, the author states the importance and provides strategies to cope with the current situation. In conclusion, the author ends on an optimistic note for the industry and emphasizes the need to adapt in order to survive in the current situation.

Published in Journal of Human Resource Management (Volume 9, Issue 2)
DOI 10.11648/j.jhrm.20210902.12
Page(s) 39-42
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Human Resource Management, COVID, Airline Industry, Thailand

References
[1] Bangkok Post. (2020, November 12). Thai airways q3 loss soars. https://www.bangkokpost.com/business/2018435/thai-airways-q3-loss-soars
[2] Bangprapa, M. (2020, September 18). Govt aid for Thai airways international’s layoffs? Bangkok Post. https://www.bangkokpost.com/business/1987451/govt-aid-for-thai- airways-internationals-layoffs-
[3] Begum, H. (2020, June 15). Thai airways insists jobs won’t be lost in the short term. Simple Flying. https://simpleflying.com/thai-airways-jobs-not-lost/
[4] CTN News. (2020, June 27). Budge airline NokScoot to liquidate due to coronavirus. https://www.chiangraitimes.com/economy-business/budge-airline-nokscoot-to- liquidate-due-to-coronavirus/
[5] Hutasing, O., & Praprutitum, K. (2020, April 2). Covid-19 impact on airlines ‘severe’: IATA. Bangkok Post. https://www.bangkokpost.com/business/1891365/covid-19-impact-on- airlines-severe-iata
[6] Karnjanatawe, K. (2020, June 18). Global airline industry set for huge losses. Bangkok Post. https://www.bangkokpost.com/travel/1936884/global-airline-industry-set-for-huge-losses#:~:text=The%20airline%20industry%20worldwide%20may,billion%20passengers%20a%20year%20before.
[7] Kasemsuk, N. (2020, April 20). Virus outbreak forces more layoffs at Thai lion air. Aviation Pros. https://www.aviationpros.com/airlines/news/21134586/virus-outbreak-forces- more-layoffs-at-thai-lion-air
[8] Labor Costs. (2020, December 24). The biggest cost of doing business: A closer look at labor costs. Paycor. https://www.paycor.com/resource-center/a-closer-look-at-labor-costs#:~:text=As%20any%20company%20leader%20knows,payroll%20or%20other%20related%20taxes.
[9] Maneenop, S., & Kotcharin, S. (2020). The impacts of COVID-19 on the global airline: An event study approach. Journal of Air Transport Management, 101920. https://sci-hub.se/https://doi.org/10.1016/j.jairtraman.2020.101920
[10] Zorn, M. L., Norman, P., Butler, F. C., & Bhussar, M. (2017, April 26). If you think downsizing might save your company, think again. Harvard Business Review. https://hbr.org/2017/04/if-you-think-downsizing-might-save-your-company-think-again
[11] Steinberg, S. (2020, May 24). Coronavirus hiring how recruiters are selecting and interviewing job candidates during the pandemic. CNBC. https://www.cnbc.com/2020/05/24/how-recruiters-select-and-interview-job-candidates-amid-coronavirus.html
[12] Management Study Guide. (n.d.). Training of employees-need and importance of training. https://www.managementstudyguide.com/training-of-employees.htm
[13] Rampton, J. (2017, September 29). Communication techniques that motivate other to become better. INC. https://www.inc.com/john-rampton/communication-techniques-that-motivate-others-to-become-better.html#:~:text=After%20all%2C%20motivation%20boosts%20productivity,workplace%20morale%2C%20and%20reduces%20turnover.&text=One%20of%20the%20most%20overlooked,of%20belonging%2C%20camaraderie%20and%20responsibility.
[14] Haswell, C. (2020, November 24). Creating a culture of recognition. Great Place To Work. https://www.greatplacetowork.com/resources/blog/creating-a-culture-of-recognition#:~:text=Recognition%20helps%20employees%20see%20that,them%20to%20continue%20great%20work.
[15] Hoffman, B. (2018, November 12). The importance of employee retention- the key to a successful business. HR Technologist. https://www.hrtechnologist.com/articles/employee-engagement/the-importance-of-employee-retention-the-key-to-a-successful-business/#:~:text=Having%20a%20high%20retention%20rate,needed%20to%20run%20a%20business.&text=Consider%20the%20amount%20of%20time,into%20training%20a%20new%20employee.
Cite This Article
  • APA Style

    Johan Van Rooyen, Prajip Shrestha, Elsabe De Beer. (2021). Crisis on Human Resources: Airline Companies in Thailand. Journal of Human Resource Management, 9(2), 39-42. https://doi.org/10.11648/j.jhrm.20210902.12

    Copy | Download

    ACS Style

    Johan Van Rooyen; Prajip Shrestha; Elsabe De Beer. Crisis on Human Resources: Airline Companies in Thailand. J. Hum. Resour. Manag. 2021, 9(2), 39-42. doi: 10.11648/j.jhrm.20210902.12

    Copy | Download

    AMA Style

    Johan Van Rooyen, Prajip Shrestha, Elsabe De Beer. Crisis on Human Resources: Airline Companies in Thailand. J Hum Resour Manag. 2021;9(2):39-42. doi: 10.11648/j.jhrm.20210902.12

    Copy | Download

  • @article{10.11648/j.jhrm.20210902.12,
      author = {Johan Van Rooyen and Prajip Shrestha and Elsabe De Beer},
      title = {Crisis on Human Resources: Airline Companies in Thailand},
      journal = {Journal of Human Resource Management},
      volume = {9},
      number = {2},
      pages = {39-42},
      doi = {10.11648/j.jhrm.20210902.12},
      url = {https://doi.org/10.11648/j.jhrm.20210902.12},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jhrm.20210902.12},
      abstract = {A year has gone by and the COVID pandemic is still affecting many industries, with thousands of people getting laid off from work due to lockdowns all across the world. The Airline Industry in Thailand is no different. With many budget airlines closing down permanently and big players in the industry such as Thai airways, filing for bankruptcy just to stay alive. Although the current situation has improved since the beginning of the year, the industry still faces many problems in terms of Human Resources. With the gradual lift of travel restrictions, the industry is slowly trying to bounce back but recovering what the industry lost will be a very slow process in the current situation. Unlike other industries, work from home is not an option in the airline industry, as the industry depends on employees to be physically present, it is evident that safety protocols need to be heavily implemented for the well-being of their employee and their customers. To foresee the possible changes in the industry in regard to Human Resources, the author focus on five main aspects of Human Resource Management: Recruitment, Training, Motivation, Healthy Environment, and Retainment of Employment. In each part, the author states the importance and provides strategies to cope with the current situation. In conclusion, the author ends on an optimistic note for the industry and emphasizes the need to adapt in order to survive in the current situation.},
     year = {2021}
    }
    

    Copy | Download

  • TY  - JOUR
    T1  - Crisis on Human Resources: Airline Companies in Thailand
    AU  - Johan Van Rooyen
    AU  - Prajip Shrestha
    AU  - Elsabe De Beer
    Y1  - 2021/05/08
    PY  - 2021
    N1  - https://doi.org/10.11648/j.jhrm.20210902.12
    DO  - 10.11648/j.jhrm.20210902.12
    T2  - Journal of Human Resource Management
    JF  - Journal of Human Resource Management
    JO  - Journal of Human Resource Management
    SP  - 39
    EP  - 42
    PB  - Science Publishing Group
    SN  - 2331-0715
    UR  - https://doi.org/10.11648/j.jhrm.20210902.12
    AB  - A year has gone by and the COVID pandemic is still affecting many industries, with thousands of people getting laid off from work due to lockdowns all across the world. The Airline Industry in Thailand is no different. With many budget airlines closing down permanently and big players in the industry such as Thai airways, filing for bankruptcy just to stay alive. Although the current situation has improved since the beginning of the year, the industry still faces many problems in terms of Human Resources. With the gradual lift of travel restrictions, the industry is slowly trying to bounce back but recovering what the industry lost will be a very slow process in the current situation. Unlike other industries, work from home is not an option in the airline industry, as the industry depends on employees to be physically present, it is evident that safety protocols need to be heavily implemented for the well-being of their employee and their customers. To foresee the possible changes in the industry in regard to Human Resources, the author focus on five main aspects of Human Resource Management: Recruitment, Training, Motivation, Healthy Environment, and Retainment of Employment. In each part, the author states the importance and provides strategies to cope with the current situation. In conclusion, the author ends on an optimistic note for the industry and emphasizes the need to adapt in order to survive in the current situation.
    VL  - 9
    IS  - 2
    ER  - 

    Copy | Download

Author Information
  • Department of Business and Technology, Webster University, Hua Hin, Thailand

  • Department of Business Administration, Faculty of George Herbert Walker School of Business and Technology, Webster University, Hua Hin, Thailand

  • Department of Business Administration, Faculty of George Herbert Walker School of Business and Technology, Webster University, Hua Hin, Thailand

  • Sections