Digital Timeliness and Sustained Productivity: Modernising Registry Performance Metrics in Nigerian Universities

Edho Okugbe Genesis

doi:doi:10.11648/j.ajeit.20250902.16

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Digital Timeliness and Sustained Productivity: Modernising Registry Performance Metrics in Nigerian Universities

Edho Okugbe Genesis^*

Published in American Journal of Education and Information Technology (Volume 9, Issue 2)

Received: 4 October 2025 Accepted: 17 October 2025 Published: 9 December 2025

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Abstract

This study redefines administrative effectiveness within Nigerian university registries by challenging long standing reliance on attendance-based evaluation. Guided by Institutional Theory and the Digital Transformation Framework, it reconceptualises punctuality as digital timeliness and regularity as sustained productivity performance metrics better suited to Information and Communication Technology (ICT) driven administration. Data were obtained from 596 registry personnel across seven South-South universities, complemented by qualitative interviews. Quantitative analysis revealed strong correlations between punctuality, regularity, and administrative effectiveness, while qualitative evidence showed that these relationships weaken when evaluation focuses on attendance rather than deliverables. Registries that adopted digital timelines, task-tracking systems, and remote coordination sustained operations during disruptions, whereas those dependent on physical presence experienced administrative breakdowns. The study advances the concept of transformational compliance, which integrates institutional discipline with measurable digital performance. It also proposes a four-pillar performance model Output-Based (OB) Indicators, Digital Competence, Responsiveness, and Adaptability to guide sustainable reform. By combining Institutional and Digital Transformation perspectives, the study demonstrates that legitimacy in university administration now depends on the capacity to merge traditional discipline with technology driven accountability. Embedding digital timeliness and sustained productivity into daily registry practice will enhance transparency, resilience, and innovation across Nigerian higher education.

Published in	American Journal of Education and Information Technology (Volume 9, Issue 2)
DOI	10.11648/j.ajeit.20250902.16
Page(s)	117-124
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2025. Published by Science Publishing Group

Keywords

Digital Transformation Framework, Transformational Compliance, Sustained Productivity, Administrative Effectiveness, University Registry

References

[1]	Edho, O. G. (2025). Registry personnel best practices and effective university administration in South-South Nigeria (Doctoral thesis). Delta State University, Abraka.
[2]	Okebukola, P. (2015). Quality Assurance in Higher Education: Global and African Perspectives. Stirling-Horden Publishers.
[3]	Edho, O. G., Akpotu. N. E. & Asiyai, R. I. (2025a). Registry best practices and administrative effectiveness: Empirical evidence and comparative insights from Nigerian universities. International Journal of Educational Management and Development Studies, 6(2), 45-61. https://doi.org/10.5281/zenodo.17053031
[4]	Edho, O. G., Akpotu.N. E. and Asiyai, R. I. (2025b). From paper files to digital risks: ICT and the erosion of confidentiality in South-South Nigerian university registries. American Journal of Education and Information Technology, 9(1), 102-110. https://doi.org/10.11648/j.ajeit.20250902.14
[5]	World Bank. (2015). Higher education in Africa: Trends and lessons for development. Washington, DC: World Bank Publications.
[6]	Meyer, J. W., & Rowan, B. (1977). Institutionalized organizations: Formal structure as myth and ceremony. American Journal of Sociology, 83(2), 340-363. https://doi.org/10.1086/226550
[7]	Alvarez-Sández, D., Velázquez-Victorica, K., Mungaray-Moctezuma, A., & López-Guerrero, A. (2023). Administrative Processes Efficiency Measurement in Higher Education Institutions: A Scoping Review. Education Sciences, 13(9), 855. https://doi.org/10.3390/educsci13090855
[8]	Scott, W. R. (2014). Institutions and Organizations: Ideas, Interests, and Identities. Sage Publications.
[9]	Gkrimpizi, T., Peristeras, V., & Magnisalis, I. (2023). Defining the Meaning and Scope of Digital Transformation in Higher Education Institutions. Administrative Sciences, 14(3), 48. https://doi.org/10.3390/admsci14030048
[10]	Edho, O. G. and Ogini N. O. (2018). Towards a ‘Paperless’ Higher Education System in Nigeria: Concept, Challenges and Prospects”. Journal of Education, Society and Behavioural Science 24 (2): 1-15. https://doi.org/10.9734/JESBS/2018/19913
[11]	Frontiers in Computer Science. (2025). Assessing Digital Transformation Maturity in Higher Education Institutions. https://doi.org/10.3389/fcomp.2025.1549262
[12]	Springer. (2025). Unveiling the Barriers to Digital Transformation in Higher Education Institutions. https://doi.org/10.1007/s44217-025-00430-9
[13]	Labkoff, S. E., et al. (2024). Identifying Capabilities for Creating Next-Generation Registries. JAMIA, 31(4), 1001-1011. https://doi.org/10.1093/jamia/ocad295
[14]	DiMaggio, P. J., & Powell, W. W. (1983). The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields. American Sociological Review, 48(2), 147-160.

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Genesis, E. O. (2025). Digital Timeliness and Sustained Productivity: Modernising Registry Performance Metrics in Nigerian Universities. American Journal of Education and Information Technology, 9(2), 117-124. https://doi.org/10.11648/j.ajeit.20250902.16

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Genesis, E. O. Digital Timeliness and Sustained Productivity: Modernising Registry Performance Metrics in Nigerian Universities. Am. J. Educ. Inf. Technol. 2025, 9(2), 117-124. doi: 10.11648/j.ajeit.20250902.16

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AMA Style

Genesis EO. Digital Timeliness and Sustained Productivity: Modernising Registry Performance Metrics in Nigerian Universities. Am J Educ Inf Technol. 2025;9(2):117-124. doi: 10.11648/j.ajeit.20250902.16

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@article{10.11648/j.ajeit.20250902.16,
  author = {Edho Okugbe Genesis},
  title = {Digital Timeliness and Sustained Productivity: Modernising Registry Performance Metrics in Nigerian Universities},
  journal = {American Journal of Education and Information Technology},
  volume = {9},
  number = {2},
  pages = {117-124},
  doi = {10.11648/j.ajeit.20250902.16},
  url = {https://doi.org/10.11648/j.ajeit.20250902.16},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajeit.20250902.16},
  abstract = {This study redefines administrative effectiveness within Nigerian university registries by challenging long standing reliance on attendance-based evaluation. Guided by Institutional Theory and the Digital Transformation Framework, it reconceptualises punctuality as digital timeliness and regularity as sustained productivity performance metrics better suited to Information and Communication Technology (ICT) driven administration. Data were obtained from 596 registry personnel across seven South-South universities, complemented by qualitative interviews. Quantitative analysis revealed strong correlations between punctuality, regularity, and administrative effectiveness, while qualitative evidence showed that these relationships weaken when evaluation focuses on attendance rather than deliverables. Registries that adopted digital timelines, task-tracking systems, and remote coordination sustained operations during disruptions, whereas those dependent on physical presence experienced administrative breakdowns. The study advances the concept of transformational compliance, which integrates institutional discipline with measurable digital performance. It also proposes a four-pillar performance model Output-Based (OB) Indicators, Digital Competence, Responsiveness, and Adaptability to guide sustainable reform. By combining Institutional and Digital Transformation perspectives, the study demonstrates that legitimacy in university administration now depends on the capacity to merge traditional discipline with technology driven accountability. Embedding digital timeliness and sustained productivity into daily registry practice will enhance transparency, resilience, and innovation across Nigerian higher education.},
 year = {2025}
}

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TY  - JOUR
T1  - Digital Timeliness and Sustained Productivity: Modernising Registry Performance Metrics in Nigerian Universities
AU  - Edho Okugbe Genesis
Y1  - 2025/12/09
PY  - 2025
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DO  - 10.11648/j.ajeit.20250902.16
T2  - American Journal of Education and Information Technology
JF  - American Journal of Education and Information Technology
JO  - American Journal of Education and Information Technology
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PB  - Science Publishing Group
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UR  - https://doi.org/10.11648/j.ajeit.20250902.16
AB  - This study redefines administrative effectiveness within Nigerian university registries by challenging long standing reliance on attendance-based evaluation. Guided by Institutional Theory and the Digital Transformation Framework, it reconceptualises punctuality as digital timeliness and regularity as sustained productivity performance metrics better suited to Information and Communication Technology (ICT) driven administration. Data were obtained from 596 registry personnel across seven South-South universities, complemented by qualitative interviews. Quantitative analysis revealed strong correlations between punctuality, regularity, and administrative effectiveness, while qualitative evidence showed that these relationships weaken when evaluation focuses on attendance rather than deliverables. Registries that adopted digital timelines, task-tracking systems, and remote coordination sustained operations during disruptions, whereas those dependent on physical presence experienced administrative breakdowns. The study advances the concept of transformational compliance, which integrates institutional discipline with measurable digital performance. It also proposes a four-pillar performance model Output-Based (OB) Indicators, Digital Competence, Responsiveness, and Adaptability to guide sustainable reform. By combining Institutional and Digital Transformation perspectives, the study demonstrates that legitimacy in university administration now depends on the capacity to merge traditional discipline with technology driven accountability. Embedding digital timeliness and sustained productivity into daily registry practice will enhance transparency, resilience, and innovation across Nigerian higher education.
VL  - 9
IS  - 2
ER  -

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Author Information

Edho Okugbe Genesis

University Registry, Delta State University, Abraka, Nigeria

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http://orcid.org/0009-0003-8383-7390

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APA Style

Genesis, E. O. (2025). Digital Timeliness and Sustained Productivity: Modernising Registry Performance Metrics in Nigerian Universities. American Journal of Education and Information Technology, 9(2), 117-124. https://doi.org/10.11648/j.ajeit.20250902.16

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ACS Style

Genesis, E. O. Digital Timeliness and Sustained Productivity: Modernising Registry Performance Metrics in Nigerian Universities. Am. J. Educ. Inf. Technol. 2025, 9(2), 117-124. doi: 10.11648/j.ajeit.20250902.16

Copy | Download

AMA Style

Genesis EO. Digital Timeliness and Sustained Productivity: Modernising Registry Performance Metrics in Nigerian Universities. Am J Educ Inf Technol. 2025;9(2):117-124. doi: 10.11648/j.ajeit.20250902.16

Copy | Download

@article{10.11648/j.ajeit.20250902.16,
  author = {Edho Okugbe Genesis},
  title = {Digital Timeliness and Sustained Productivity: Modernising Registry Performance Metrics in Nigerian Universities},
  journal = {American Journal of Education and Information Technology},
  volume = {9},
  number = {2},
  pages = {117-124},
  doi = {10.11648/j.ajeit.20250902.16},
  url = {https://doi.org/10.11648/j.ajeit.20250902.16},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajeit.20250902.16},
  abstract = {This study redefines administrative effectiveness within Nigerian university registries by challenging long standing reliance on attendance-based evaluation. Guided by Institutional Theory and the Digital Transformation Framework, it reconceptualises punctuality as digital timeliness and regularity as sustained productivity performance metrics better suited to Information and Communication Technology (ICT) driven administration. Data were obtained from 596 registry personnel across seven South-South universities, complemented by qualitative interviews. Quantitative analysis revealed strong correlations between punctuality, regularity, and administrative effectiveness, while qualitative evidence showed that these relationships weaken when evaluation focuses on attendance rather than deliverables. Registries that adopted digital timelines, task-tracking systems, and remote coordination sustained operations during disruptions, whereas those dependent on physical presence experienced administrative breakdowns. The study advances the concept of transformational compliance, which integrates institutional discipline with measurable digital performance. It also proposes a four-pillar performance model Output-Based (OB) Indicators, Digital Competence, Responsiveness, and Adaptability to guide sustainable reform. By combining Institutional and Digital Transformation perspectives, the study demonstrates that legitimacy in university administration now depends on the capacity to merge traditional discipline with technology driven accountability. Embedding digital timeliness and sustained productivity into daily registry practice will enhance transparency, resilience, and innovation across Nigerian higher education.},
 year = {2025}
}

Copy | Download

TY  - JOUR
T1  - Digital Timeliness and Sustained Productivity: Modernising Registry Performance Metrics in Nigerian Universities
AU  - Edho Okugbe Genesis
Y1  - 2025/12/09
PY  - 2025
N1  - https://doi.org/10.11648/j.ajeit.20250902.16
DO  - 10.11648/j.ajeit.20250902.16
T2  - American Journal of Education and Information Technology
JF  - American Journal of Education and Information Technology
JO  - American Journal of Education and Information Technology
SP  - 117
EP  - 124
PB  - Science Publishing Group
SN  - 2994-712X
UR  - https://doi.org/10.11648/j.ajeit.20250902.16
AB  - This study redefines administrative effectiveness within Nigerian university registries by challenging long standing reliance on attendance-based evaluation. Guided by Institutional Theory and the Digital Transformation Framework, it reconceptualises punctuality as digital timeliness and regularity as sustained productivity performance metrics better suited to Information and Communication Technology (ICT) driven administration. Data were obtained from 596 registry personnel across seven South-South universities, complemented by qualitative interviews. Quantitative analysis revealed strong correlations between punctuality, regularity, and administrative effectiveness, while qualitative evidence showed that these relationships weaken when evaluation focuses on attendance rather than deliverables. Registries that adopted digital timelines, task-tracking systems, and remote coordination sustained operations during disruptions, whereas those dependent on physical presence experienced administrative breakdowns. The study advances the concept of transformational compliance, which integrates institutional discipline with measurable digital performance. It also proposes a four-pillar performance model Output-Based (OB) Indicators, Digital Competence, Responsiveness, and Adaptability to guide sustainable reform. By combining Institutional and Digital Transformation perspectives, the study demonstrates that legitimacy in university administration now depends on the capacity to merge traditional discipline with technology driven accountability. Embedding digital timeliness and sustained productivity into daily registry practice will enhance transparency, resilience, and innovation across Nigerian higher education.
VL  - 9
IS  - 2
ER  -

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