@article{10.11648/j.jhrm.20221004.12,
  author = {Edna Apasi Wabomba and Asenath Onguso and Hannah Orwa Bula},
  title = {The Influence of Employee Delegation on the Performance in Commercial Banks in Nairobi County, Kenya},
  journal = {Journal of Human Resource Management},
  volume = {10},
  number = {4},
  pages = {123-128},
  doi = {10.11648/j.jhrm.20221004.12},
  url = {https://doi.org/10.11648/j.jhrm.20221004.12},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jhrm.20221004.12},
  abstract = {The more autocratic management is threatened by employee involvement in decision-making. Furthermore, failing to respond to employee compliments is an example of how failure to do so decreases employee involvement in decision-making. Commercial banks in Kenya still lack the required structures to properly conduct their businesses, owing to a lack of involvement of bank employees, or at the very least their employee representatives, in decision-making processes. Therefore, the present study aimed at determining how employee delegation affects employee performance in commercial banks in Nairobi County, Kenya. The descriptive survey research design was used in this investigation. The commercial banks in Kenya were the study's target population, and three banks were involved that included; Kenya Commercial bank, Cooperative Bank and Barclays bank in Nairobi City County. The respondents were employees from these selected banks who were 569 in total number. To ensure that all instances are represented, a stratified sampling method was employed to sample respondents as per their departments. The respondents were chosen using a simple random selection procedure. A total of 235 respondents were sampled. For the objective of gathering primary data, questionnaires were employed. The questionnaires were piloted to 14 respondents. The validity and reliability of the questionnaires were tested by conducting a pilot study. Analyis of data in quantitative form was done using descriptive analysis. In addition, inferential analysis constituting of analysis of multiple regressions was done to assess how one variable influences the other. The study established that employee delegation had a positive and significant influence on employee performance in commercial banks in Nairobi County, Kenya. The study concluded that delegation enables managers to focus on more important tasks or tasks for which they are better suited and encourages managers to learn how to trust their subordinates and once subordinates successfully complete a task, they have more trust in the future in their capabilities. The study recommended that the managers of the commercial banks should choose tasks to delegate based on employee’s skills, preferences and availability and let the employee know why this task is important.},
 year = {2022}
}

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TY  - JOUR
T1  - The Influence of Employee Delegation on the Performance in Commercial Banks in Nairobi County, Kenya
AU  - Edna Apasi Wabomba
AU  - Asenath Onguso
AU  - Hannah Orwa Bula
Y1  - 2022/10/27
PY  - 2022
N1  - https://doi.org/10.11648/j.jhrm.20221004.12
DO  - 10.11648/j.jhrm.20221004.12
T2  - Journal of Human Resource Management
JF  - Journal of Human Resource Management
JO  - Journal of Human Resource Management
SP  - 123
EP  - 128
PB  - Science Publishing Group
SN  - 2331-0715
UR  - https://doi.org/10.11648/j.jhrm.20221004.12
AB  - The more autocratic management is threatened by employee involvement in decision-making. Furthermore, failing to respond to employee compliments is an example of how failure to do so decreases employee involvement in decision-making. Commercial banks in Kenya still lack the required structures to properly conduct their businesses, owing to a lack of involvement of bank employees, or at the very least their employee representatives, in decision-making processes. Therefore, the present study aimed at determining how employee delegation affects employee performance in commercial banks in Nairobi County, Kenya. The descriptive survey research design was used in this investigation. The commercial banks in Kenya were the study's target population, and three banks were involved that included; Kenya Commercial bank, Cooperative Bank and Barclays bank in Nairobi City County. The respondents were employees from these selected banks who were 569 in total number. To ensure that all instances are represented, a stratified sampling method was employed to sample respondents as per their departments. The respondents were chosen using a simple random selection procedure. A total of 235 respondents were sampled. For the objective of gathering primary data, questionnaires were employed. The questionnaires were piloted to 14 respondents. The validity and reliability of the questionnaires were tested by conducting a pilot study. Analyis of data in quantitative form was done using descriptive analysis. In addition, inferential analysis constituting of analysis of multiple regressions was done to assess how one variable influences the other. The study established that employee delegation had a positive and significant influence on employee performance in commercial banks in Nairobi County, Kenya. The study concluded that delegation enables managers to focus on more important tasks or tasks for which they are better suited and encourages managers to learn how to trust their subordinates and once subordinates successfully complete a task, they have more trust in the future in their capabilities. The study recommended that the managers of the commercial banks should choose tasks to delegate based on employee’s skills, preferences and availability and let the employee know why this task is important.
VL  - 10
IS  - 4
ER  - 

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