The Impact of Training and Development Programmes on Retention of Staff: A Case of Global Access Savings and Loans Company Limited, Accra

Muhammad Abdullahi; Umar Jarma

doi:doi:10.11648/j.jhrm.20231101.11

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The Impact of Training and Development Programmes on Retention of Staff: A Case of Global Access Savings and Loans Company Limited, Accra

Muhammad Abdullahi, Umar Jarma

Published in Journal of Human Resource Management (Volume 11, Issue 1)

Received: 5 January 2023 Accepted: 27 January 2023 Published: 6 February 2023

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Abstract

Employee retention is considered immensely important for the long-term health and success of organisations and to represent a source of competitive advantage as a strategic issue. This is due to the global competition for experienced and dedicated employees among businesses. The Global Access Savings and Loans Company Limited adopted job training and development as a human resource management programme to motivate its employees to remain working with the Company. The study assessed the impact of training and development programmes on retention of staff at the GASL Company Limited, Head Office Branch, Accra, Ghana. The study adopted a survey method. A total of 49 persons out of 50 respondents that made up the total staff of the organisation were used as units of analysis. The one (1) person opted out of the research by not responding to the questionnaire given to him. The research instrument used for the study was structured questionnaire. Descriptive percentage method was used to analyse the data. The study reveals that the employees generally had positive perception about the training and development programmes. Thus, they perceived the programmes are responsive to meeting their operational deficiencies. However, quite significant proportions of the employees were reluctant to continue working with the Company. The study recommends that more human resource management programmes should be implemented to complement the training and development programme so as to motivate the majority of the employees to commit their working career to the Company.

Published in	Journal of Human Resource Management (Volume 11, Issue 1)
DOI	10.11648/j.jhrm.20231101.11
Page(s)	1-6
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Employee, Retention, Training, Development, Satisfaction, Organisation

References

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[2]	Abdulrahman, N. A. (2018). The influence of performance training and development on organizational performance: A case study of private banks in Kurdistan. International Journal of Advanced Engineering, Management and Science, 4 (4).
[3]	Chew, J. C. L. (2004). The influence of human resource management practices on the retention of core employees of Australian organisations: An empirical study. [Doctorate thesis, Murdoch University.
[4]	Cole, G. A. (2002). Personnel and human resource management. York Publishers.
[5]	Das, B. L., & Baruah, M. (2013). Employee Retention: A Review of Literature. Journal of Business and Management, 14 (2), 8-16.
[6]	Gorde, S. U. (2019). A study of employee retention. Journal of Emerging Technologies and Innovative Research, 6 (6), 331-337.
[7]	Guest, D. (2002). Human resource management (HRM), corporate performance and employee wellbeing: Building the worker into HRM. Journal of Industrial Relations, 44 (3), 335-358.
[8]	Guest, D. E., Michie, J., Conway, N. & Sheenan, M. (2003). Human resource management and corporate performance in the United Kingdom. British Journal of Industrial Relations, 41 (2), 291-314.
[9]	Kaye, B. & Jordan-Evans, S. (2000). Retention: Tag, you’re it! Training and development.
[10]	Khan, A. H., & Aleem, M. (2014). Impact of Job Satisfaction on Employee Turnover: An Empirical Study of Autonomous Medical Institutions of Pakistan. Journal of International Studies, 7 (1), 122–132.
[11]	Khan, R. A., Khan, F. A. and Khan, M. A. (2011). Impact of training and development on organizational performance. Global Journal of Management and Business Research, 11 (7) 63-70.
[12]	Majeed, A. & Shakeel, S. (2017). Importance of training and development in the workplace. International Journal of Scientific & Engineering Research, 8 (4), 498 - 504.
[13]	Maryville University (2022). Importance of training and development for employees. https://online.maryville.edu/blog/importance-of-training-and-development/#:~:text=Training%20and%20development%20programs%20provide%20a%20host%20of%20benefits.,a%20career%20in%20human%20resources.
[14]	Pangemanan, S. S. & Vivian F. D. (2014). Analyzing the influence of training and development on organizational performance at PT. Bank Tabungan Negara (Persero) Tbk Manado. Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 2 (4).
[15]	Porter, M. V. (2001). The bottom line in employee compensation. Association Management, 53 (4), 44-50.
[16]	Samuel, M. O., & Chipunza, C. (2019). Employee Retention and Turnover: Using Motivational Variables as a Panacea. African Journal of Business Management, 3 (8), 410–415.
[17]	Silva, M. R. A., Carvalho, A. C. & Dias, A. L. (2019). Determinants of Employee Retention: A Study of Reality in Brazil. IGI Global.

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APA Style

Muhammad Abdullahi, Umar Jarma. (2023). The Impact of Training and Development Programmes on Retention of Staff: A Case of Global Access Savings and Loans Company Limited, Accra. Journal of Human Resource Management, 11(1), 1-6. https://doi.org/10.11648/j.jhrm.20231101.11

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ACS Style

Muhammad Abdullahi; Umar Jarma. The Impact of Training and Development Programmes on Retention of Staff: A Case of Global Access Savings and Loans Company Limited, Accra. J. Hum. Resour. Manag. 2023, 11(1), 1-6. doi: 10.11648/j.jhrm.20231101.11

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AMA Style

Muhammad Abdullahi, Umar Jarma. The Impact of Training and Development Programmes on Retention of Staff: A Case of Global Access Savings and Loans Company Limited, Accra. J Hum Resour Manag. 2023;11(1):1-6. doi: 10.11648/j.jhrm.20231101.11

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@article{10.11648/j.jhrm.20231101.11,
  author = {Muhammad Abdullahi and Umar Jarma},
  title = {The Impact of Training and Development Programmes on Retention of Staff: A Case of Global Access Savings and Loans Company Limited, Accra},
  journal = {Journal of Human Resource Management},
  volume = {11},
  number = {1},
  pages = {1-6},
  doi = {10.11648/j.jhrm.20231101.11},
  url = {https://doi.org/10.11648/j.jhrm.20231101.11},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jhrm.20231101.11},
  abstract = {Employee retention is considered immensely important for the long-term health and success of organisations and to represent a source of competitive advantage as a strategic issue. This is due to the global competition for experienced and dedicated employees among businesses. The Global Access Savings and Loans Company Limited adopted job training and development as a human resource management programme to motivate its employees to remain working with the Company. The study assessed the impact of training and development programmes on retention of staff at the GASL Company Limited, Head Office Branch, Accra, Ghana. The study adopted a survey method. A total of 49 persons out of 50 respondents that made up the total staff of the organisation were used as units of analysis. The one (1) person opted out of the research by not responding to the questionnaire given to him. The research instrument used for the study was structured questionnaire. Descriptive percentage method was used to analyse the data. The study reveals that the employees generally had positive perception about the training and development programmes. Thus, they perceived the programmes are responsive to meeting their operational deficiencies. However, quite significant proportions of the employees were reluctant to continue working with the Company. The study recommends that more human resource management programmes should be implemented to complement the training and development programme so as to motivate the majority of the employees to commit their working career to the Company.},
 year = {2023}
}

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TY - JOUR
T1 - The Impact of Training and Development Programmes on Retention of Staff: A Case of Global Access Savings and Loans Company Limited, Accra
AU - Muhammad Abdullahi
AU - Umar Jarma
Y1 - 2023/02/06
PY - 2023
N1 - https://doi.org/10.11648/j.jhrm.20231101.11
DO - 10.11648/j.jhrm.20231101.11
T2 - Journal of Human Resource Management
JF - Journal of Human Resource Management
JO - Journal of Human Resource Management
SP - 1
EP - 6
PB - Science Publishing Group
SN - 2331-0715
UR - https://doi.org/10.11648/j.jhrm.20231101.11
AB - Employee retention is considered immensely important for the long-term health and success of organisations and to represent a source of competitive advantage as a strategic issue. This is due to the global competition for experienced and dedicated employees among businesses. The Global Access Savings and Loans Company Limited adopted job training and development as a human resource management programme to motivate its employees to remain working with the Company. The study assessed the impact of training and development programmes on retention of staff at the GASL Company Limited, Head Office Branch, Accra, Ghana. The study adopted a survey method. A total of 49 persons out of 50 respondents that made up the total staff of the organisation were used as units of analysis. The one (1) person opted out of the research by not responding to the questionnaire given to him. The research instrument used for the study was structured questionnaire. Descriptive percentage method was used to analyse the data. The study reveals that the employees generally had positive perception about the training and development programmes. Thus, they perceived the programmes are responsive to meeting their operational deficiencies. However, quite significant proportions of the employees were reluctant to continue working with the Company. The study recommends that more human resource management programmes should be implemented to complement the training and development programme so as to motivate the majority of the employees to commit their working career to the Company.
VL - 11
IS - 1
ER -

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Author Information

Muhammad Abdullahi

Department of Public Administration, University of Maiduguri, Maiduguri, Nigeria
Umar Jarma

Monitoring and Enforcement Department, Council for the Regulation of Freight Forwarding in Nigeria, Kano, Nigeria

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APA Style

Muhammad Abdullahi, Umar Jarma. (2023). The Impact of Training and Development Programmes on Retention of Staff: A Case of Global Access Savings and Loans Company Limited, Accra. Journal of Human Resource Management, 11(1), 1-6. https://doi.org/10.11648/j.jhrm.20231101.11

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ACS Style

Muhammad Abdullahi; Umar Jarma. The Impact of Training and Development Programmes on Retention of Staff: A Case of Global Access Savings and Loans Company Limited, Accra. J. Hum. Resour. Manag. 2023, 11(1), 1-6. doi: 10.11648/j.jhrm.20231101.11

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AMA Style

Muhammad Abdullahi, Umar Jarma. The Impact of Training and Development Programmes on Retention of Staff: A Case of Global Access Savings and Loans Company Limited, Accra. J Hum Resour Manag. 2023;11(1):1-6. doi: 10.11648/j.jhrm.20231101.11

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@article{10.11648/j.jhrm.20231101.11,
  author = {Muhammad Abdullahi and Umar Jarma},
  title = {The Impact of Training and Development Programmes on Retention of Staff: A Case of Global Access Savings and Loans Company Limited, Accra},
  journal = {Journal of Human Resource Management},
  volume = {11},
  number = {1},
  pages = {1-6},
  doi = {10.11648/j.jhrm.20231101.11},
  url = {https://doi.org/10.11648/j.jhrm.20231101.11},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.jhrm.20231101.11},
  abstract = {Employee retention is considered immensely important for the long-term health and success of organisations and to represent a source of competitive advantage as a strategic issue. This is due to the global competition for experienced and dedicated employees among businesses. The Global Access Savings and Loans Company Limited adopted job training and development as a human resource management programme to motivate its employees to remain working with the Company. The study assessed the impact of training and development programmes on retention of staff at the GASL Company Limited, Head Office Branch, Accra, Ghana. The study adopted a survey method. A total of 49 persons out of 50 respondents that made up the total staff of the organisation were used as units of analysis. The one (1) person opted out of the research by not responding to the questionnaire given to him. The research instrument used for the study was structured questionnaire. Descriptive percentage method was used to analyse the data. The study reveals that the employees generally had positive perception about the training and development programmes. Thus, they perceived the programmes are responsive to meeting their operational deficiencies. However, quite significant proportions of the employees were reluctant to continue working with the Company. The study recommends that more human resource management programmes should be implemented to complement the training and development programme so as to motivate the majority of the employees to commit their working career to the Company.},
 year = {2023}
}

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