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Work-Family Conflict and Job Satisfaction of Bank Employees in Ghana - the Moderating Role of Demographic Variables

Received: 20 July 2026     Accepted: 3 August 2026     Published: 28 October 2026
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Abstract

Purpose: This study builds on the awareness that job demands in high-growth industries can affect employees’ ability to balance work and family roles. It investigates how demographic factors influence strategies that employees in Ghanaian banks adopt to cope with such work-life conflicts and their implications for their job satisfaction. The authors adopted a quantitative research approach, collecting data from 263 employees of 4 Ghanaian banks. The data were further analysed using IBM SPSS Version 21 and then AMOS Version 21. The results show that work-family conflict is not gender-specific but rather a problem for both males and females. Furthermore, age and education do not significantly contribute to the employees' work-family conflict experiences. Coping strategies particularly reactive role behaviour coping strategies such as time management, waking up early to work on family obligations before work roles help to reduce work-family conflicts. Ghanaian bank management is encouraged to support their employees by introducing policies such as allowing them to work from home one day a week or introducing childcare arrangements at work to reduce work and family-related stressors. This study has important implications for work-life balance in high growth industries. There is a dearth of knowledge about how rapidly changing work demands in high-growth economic sectors have challenged work-life balance in Africa. The study helps fill that gap.

Published in Humanities and Social Sciences (Volume 14, Issue 5)
DOI 10.11648/j.hss.20261405.17
Page(s) 440-451
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2026. Published by Science Publishing Group

Keywords

Work-Family Conflict, Job Satisfaction, Demographic Factors, Ghana

References
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Cite This Article
  • APA Style

    Djirackor, F. A. N., Kuada, J., Tagoe, M. (2026). Work-Family Conflict and Job Satisfaction of Bank Employees in Ghana - the Moderating Role of Demographic Variables. Humanities and Social Sciences, 14(5), 440-451. https://doi.org/10.11648/j.hss.20261405.17

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    ACS Style

    Djirackor, F. A. N.; Kuada, J.; Tagoe, M. Work-Family Conflict and Job Satisfaction of Bank Employees in Ghana - the Moderating Role of Demographic Variables. Humanit. Soc. Sci. 2026, 14(5), 440-451. doi: 10.11648/j.hss.20261405.17

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    AMA Style

    Djirackor FAN, Kuada J, Tagoe M. Work-Family Conflict and Job Satisfaction of Bank Employees in Ghana - the Moderating Role of Demographic Variables. Humanit Soc Sci. 2026;14(5):440-451. doi: 10.11648/j.hss.20261405.17

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  • @article{10.11648/j.hss.20261405.17,
      author = {Fortune Abla Nyamadaxe Djirackor and John Kuada and Michael Tagoe},
      title = {Work-Family Conflict and Job Satisfaction of Bank Employees in Ghana - the Moderating Role of Demographic Variables},
      journal = {Humanities and Social Sciences},
      volume = {14},
      number = {5},
      pages = {440-451},
      doi = {10.11648/j.hss.20261405.17},
      url = {https://doi.org/10.11648/j.hss.20261405.17},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.hss.20261405.17},
      abstract = {Purpose: This study builds on the awareness that job demands in high-growth industries can affect employees’ ability to balance work and family roles. It investigates how demographic factors influence strategies that employees in Ghanaian banks adopt to cope with such work-life conflicts and their implications for their job satisfaction. The authors adopted a quantitative research approach, collecting data from 263 employees of 4 Ghanaian banks. The data were further analysed using IBM SPSS Version 21 and then AMOS Version 21. The results show that work-family conflict is not gender-specific but rather a problem for both males and females. Furthermore, age and education do not significantly contribute to the employees' work-family conflict experiences. Coping strategies particularly reactive role behaviour coping strategies such as time management, waking up early to work on family obligations before work roles help to reduce work-family conflicts. Ghanaian bank management is encouraged to support their employees by introducing policies such as allowing them to work from home one day a week or introducing childcare arrangements at work to reduce work and family-related stressors. This study has important implications for work-life balance in high growth industries. There is a dearth of knowledge about how rapidly changing work demands in high-growth economic sectors have challenged work-life balance in Africa. The study helps fill that gap.},
     year = {2026}
    }
    

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  • TY  - JOUR
    T1  - Work-Family Conflict and Job Satisfaction of Bank Employees in Ghana - the Moderating Role of Demographic Variables
    AU  - Fortune Abla Nyamadaxe Djirackor
    AU  - John Kuada
    AU  - Michael Tagoe
    Y1  - 2026/10/28
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    DO  - 10.11648/j.hss.20261405.17
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    JF  - Humanities and Social Sciences
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    EP  - 451
    PB  - Science Publishing Group
    SN  - 2330-8184
    UR  - https://doi.org/10.11648/j.hss.20261405.17
    AB  - Purpose: This study builds on the awareness that job demands in high-growth industries can affect employees’ ability to balance work and family roles. It investigates how demographic factors influence strategies that employees in Ghanaian banks adopt to cope with such work-life conflicts and their implications for their job satisfaction. The authors adopted a quantitative research approach, collecting data from 263 employees of 4 Ghanaian banks. The data were further analysed using IBM SPSS Version 21 and then AMOS Version 21. The results show that work-family conflict is not gender-specific but rather a problem for both males and females. Furthermore, age and education do not significantly contribute to the employees' work-family conflict experiences. Coping strategies particularly reactive role behaviour coping strategies such as time management, waking up early to work on family obligations before work roles help to reduce work-family conflicts. Ghanaian bank management is encouraged to support their employees by introducing policies such as allowing them to work from home one day a week or introducing childcare arrangements at work to reduce work and family-related stressors. This study has important implications for work-life balance in high growth industries. There is a dearth of knowledge about how rapidly changing work demands in high-growth economic sectors have challenged work-life balance in Africa. The study helps fill that gap.
    VL  - 14
    IS  - 5
    ER  - 

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