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Total Quality Management (TQM): A Need of Industry for Quality Product

Received: 27 May 2023     Accepted: 19 June 2023     Published: 6 July 2023
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Abstract

We are using various products in our day to day life for different purposes. Most of the products of same category are manufactured by various industries. Such products are differed from each other by its quality parameters. Among these products only quality products are reached to top sale because most of the customers focuses on the quality as per their needs. Total quality management (TQM) makes it easier to keep a product's overall quality at a high level. To integrate the quality discipline into the organization's culture and activities, it uses strategy, data and effective communications. An organization can achieve long-term success by having all of its members, from entry-level staff to top executives, focus on improving the quality and, as a result, producing customer happiness. This is the foundation of the management concept known as Total Quality Management (TQM). In short, we can say that TQM is a philosophy and a set of guiding principles that form the basis of a company that strives for continuous improvement. TQM is now familiar worldwide and is being adopted by many industries to give quality product to customers. The objective of this article is to give a detailed view on the concept of quality, concept of total quality management and its implementation, TQM tools, quality risk management and historical development of TQM means total quality management philosophies.

Published in International Journal of Pharmacy and Chemistry (Volume 9, Issue 2)
DOI 10.11648/j.ijpc.20230902.12
Page(s) 21-27
Creative Commons

This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.

Copyright

Copyright © The Author(s), 2023. Published by Science Publishing Group

Keywords

Quality, Total Quality Management, TQM, Quality Tools, TQM Philosophies

References
[1] Anthony AE, Gabriel KO, Olamide OA, John DO, Bushirat O (2019). The impact of organizational culture on total quality management in SMEs in Nigeria. Heliyon, 5, 1-10.
[2] Alzoubi MM, Hayati KS, Rosliza AM, Ahmad AA, Al-Hamdan ZM (2019). Total quality management in the health-care contex: integrating the literature and directing future research. Risk management and healthcare policy, 12, 167-177.
[3] Joaquin TQ, Maria RJ, Marina GA, Pedro RM Antonio TN (2022). Effects of Innovation, Total quality management and Internationalization on Organizational performance of higher education institutions. Frontiers in Psychology, 13, 1-11.
[4] Milosan I (2014). Studies about the key elements of total quality management. European Scientific Journal, 3, 58-62.
[5] Zehir C, Ertosun ÖG, Zehir S, Müceldilli B (2012). Total quality management practices’ effects on quality performance and innovative performance. Procedia-Social and Behavioral Sciences, 41, 273-80.
[6] Lakhe RR, Mohanty RP (1994). Total quality management: concepts, evolution and acceptability in developing economies. International journal of quality & reliability management, 11 (9), 9-33.
[7] Permana A, Purba HH, Rizkiyah ND (2021). A systematic literature review of Total Quality Management (TQM) implementation in the organization. International Journal of Production Management and Engineering, 9 (1), 25-36.
[8] Aburayya A, Alshurideh M, Marzouqi AA, Diabat OA, Alfarsi A, Suson R, Bash M, Salloum SA (2020). An Empirical Examination of the Effect of TQM Practices on Hospital Service Quality: An Assessment Study in UAE Hospitals. Systematic Reviews in Pharmacy, 11 (9), 347-362.
[9] Patel F, Tiwari N (2019). Total Quality Management in Whole Pharmaceutical Department. Journal of Emerging Technologies and Innovative Research, 6 (5), 1189-1194.
[10] Bhandari S, Baldi A (2014). Total Quality Management of Pharmaceuticals: Recent Approaches and Advancements, 4 (2), 655-663.
[11] Melsa JL (2009). Principles and tools of total quality management. Encyclopedia of life support system, 2.
[12] Mittal J, Singh S (2012). State of total quality management in pharmaceutical industry: Literature review. International Journal of Marketing and Technology, 2 (3), 82-91.
[13] Abrunhosa A, Sá PM (2008). Are TQM principles supporting innovation in the Portuguese footwear industry. Technovation, 28 (4), 208-221.
[14] Deming, W. Edwards Out of the Crisis. Massachusetts: Cambridge, 1982.
[15] Patel A. Concept and Philosophy of Total Quality Management. Pharmatutor- Art-1553.
[16] Oommen NM (2017). Kaizen Philosophy and Total Quality Management (TQM). Total Quality Management (TQM), 6 (2), 37-39.
Cite This Article
  • APA Style

    Amol Sampat Deshmukh, Pravin Rangnath Dighe, Suvarna Jagannath Shelke. (2023). Total Quality Management (TQM): A Need of Industry for Quality Product. International Journal of Pharmacy and Chemistry, 9(2), 21-27. https://doi.org/10.11648/j.ijpc.20230902.12

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    ACS Style

    Amol Sampat Deshmukh; Pravin Rangnath Dighe; Suvarna Jagannath Shelke. Total Quality Management (TQM): A Need of Industry for Quality Product. Int. J. Pharm. Chem. 2023, 9(2), 21-27. doi: 10.11648/j.ijpc.20230902.12

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    AMA Style

    Amol Sampat Deshmukh, Pravin Rangnath Dighe, Suvarna Jagannath Shelke. Total Quality Management (TQM): A Need of Industry for Quality Product. Int J Pharm Chem. 2023;9(2):21-27. doi: 10.11648/j.ijpc.20230902.12

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  • @article{10.11648/j.ijpc.20230902.12,
      author = {Amol Sampat Deshmukh and Pravin Rangnath Dighe and Suvarna Jagannath Shelke},
      title = {Total Quality Management (TQM): A Need of Industry for Quality Product},
      journal = {International Journal of Pharmacy and Chemistry},
      volume = {9},
      number = {2},
      pages = {21-27},
      doi = {10.11648/j.ijpc.20230902.12},
      url = {https://doi.org/10.11648/j.ijpc.20230902.12},
      eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijpc.20230902.12},
      abstract = {We are using various products in our day to day life for different purposes. Most of the products of same category are manufactured by various industries. Such products are differed from each other by its quality parameters. Among these products only quality products are reached to top sale because most of the customers focuses on the quality as per their needs. Total quality management (TQM) makes it easier to keep a product's overall quality at a high level. To integrate the quality discipline into the organization's culture and activities, it uses strategy, data and effective communications. An organization can achieve long-term success by having all of its members, from entry-level staff to top executives, focus on improving the quality and, as a result, producing customer happiness. This is the foundation of the management concept known as Total Quality Management (TQM). In short, we can say that TQM is a philosophy and a set of guiding principles that form the basis of a company that strives for continuous improvement. TQM is now familiar worldwide and is being adopted by many industries to give quality product to customers. The objective of this article is to give a detailed view on the concept of quality, concept of total quality management and its implementation, TQM tools, quality risk management and historical development of TQM means total quality management philosophies.},
     year = {2023}
    }
    

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    T1  - Total Quality Management (TQM): A Need of Industry for Quality Product
    AU  - Amol Sampat Deshmukh
    AU  - Pravin Rangnath Dighe
    AU  - Suvarna Jagannath Shelke
    Y1  - 2023/07/06
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    DO  - 10.11648/j.ijpc.20230902.12
    T2  - International Journal of Pharmacy and Chemistry
    JF  - International Journal of Pharmacy and Chemistry
    JO  - International Journal of Pharmacy and Chemistry
    SP  - 21
    EP  - 27
    PB  - Science Publishing Group
    SN  - 2575-5749
    UR  - https://doi.org/10.11648/j.ijpc.20230902.12
    AB  - We are using various products in our day to day life for different purposes. Most of the products of same category are manufactured by various industries. Such products are differed from each other by its quality parameters. Among these products only quality products are reached to top sale because most of the customers focuses on the quality as per their needs. Total quality management (TQM) makes it easier to keep a product's overall quality at a high level. To integrate the quality discipline into the organization's culture and activities, it uses strategy, data and effective communications. An organization can achieve long-term success by having all of its members, from entry-level staff to top executives, focus on improving the quality and, as a result, producing customer happiness. This is the foundation of the management concept known as Total Quality Management (TQM). In short, we can say that TQM is a philosophy and a set of guiding principles that form the basis of a company that strives for continuous improvement. TQM is now familiar worldwide and is being adopted by many industries to give quality product to customers. The objective of this article is to give a detailed view on the concept of quality, concept of total quality management and its implementation, TQM tools, quality risk management and historical development of TQM means total quality management philosophies.
    VL  - 9
    IS  - 2
    ER  - 

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Author Information
  • Department of Pharmaceutics, IVM’s Indrayani Institute of Pharmaceutical Education & Research, Talegaon Dabhade, Pune, India

  • Department of Pharmaceutical Chemistry, S.M.B.T. College of Pharmacy, Nandi-Hills, Dhamangaon, Nashik, India

  • Department of Pharmaceutics, S.M.B.T. College of Pharmacy, Nandi-Hills, Dhamangaon, Nashik, India

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