International Journal of Law and Society

Volume 8, Issue 2, June 2025

  • Research Article

    Optimization of Consumer Dispute Resolution Tasks by the Consumer Dispute Resolution Agency of Makassar City

    Abd Haris Hamid*, Mustawa Nur, Ruslan Mustari

    Issue: Volume 8, Issue 2, June 2025
    Pages: 70-77
    Received: 16 February 2025
    Accepted: 27 February 2025
    Published: 28 March 2025
    DOI: 10.11648/j.ijls.20250802.11
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    Abstract: Consumer dispute resolution by the Consumer Dispute Resolution Agency (BPSK) of Makassar City which is carried out through mediation or conciliation or arbitration, has not been running optimally due to various obstacles, namely the constraint of legal substance, namely the BPSK Decision is Final and Binding, but can still be objected to in court, ... Show More